Who we are

This is the web site for White Bear Computer Repair. We provide professional computer repair and technology services to the White Bear Lake area. We also service the surrounding communities of Ramsey County, Hennepin County, Washington County, and Dakota County.

Application of this privacy policy

We make every effort to protect your privacy on our web site and help desk portal. Unfortunately we cannot guarantee the same privacy on social media platforms we use to connect with clients as we can on our own web site and help desk portal. Our Privacy Policy is applicable only to the White Bear Computer Repair web site and help desk portal and not to the social media web sites.

Our Cookies

Cookies provide improved performance, web site traffic metrics and convenience to our visitors. If you contact us from our web site, you may opt-in to saving your contact details in cookie that expires in one year. For a full list of our collected cookies and their purposes, please refer to our Cookie Policy.

Embedded content from other websites

Embedded content from other websites (articles, videos, and images) behave in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Any data that you provide to us remains with us for the sole purpose of servicing your technology needs. We do not sell or provide your data to any other third party organizations.

How long we retain your data

We indefinitely retain any communication and metadata generated within our email and our help desk portal. Retained data allows us to recognize and approve any requests for follow up in regards to help desk cycles. This includes any personal information users provide in their user profile. All users can see, edit, or delete their personal information at any time with the exception of their username.

What rights you have over your data

If you have an account on our help desk portal, you can request to receive a copy of the personal data or erase any data we have generated in your profile. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

We check contact form submissions with an automated spam detection service.